Asking questions is the first way to begin change.

A number of benefits are possible from participating in therapy. Therapists can provide support, problem-solving skills, and enhanced coping strategies for issues such as depression, anxiety, relationship troubles, unresolved childhood issues, grief, stress management, body image issues and creative blocks. Many people also find that counselors can be a tremendous asset to managing personal growth, interpersonal relationships, family concerns, marriage issues, and the hassles of daily life. Therapists can provide a fresh perspective on a difficult problem or point you in the direction of a solution. The benefits you obtain from therapy depend on how well you use the process and put into practice what you learn. Some of the benefits available from therapy include:  

• Attaining a better understanding of yourself, your goals and values 
• Developing skills for improving your relationships 
• Finding resolution to the issues or concerns that led you to seek therapy 
• Learning new ways to cope with stress and anxiety 
• Managing anger, grief, depression, and other emotional pressures 
• Improving communications and listening skills 
• Changing old behavior patterns and developing new ones 
• Discovering new ways to solve problems in your family or marriage 
• Improving your self-esteem and boosting self-confidence

We accept cash, credit card (Visa, Mastercard, Discover, American Express), HSA card, and Venmo.

Yes! We are currently paneled with the following insurances:

• United Health Care
• UMR
• Cigna
• Kaiser
• Aetna 

First sessions are known as intake sessions. These sessions are casual, comfortable, and approximately 90 minutes long, which provides enough time to complete our intake paperwork.  During this time, we want to get to know you, hear about your current struggles and concerns, and what you wish to get out of treatment.  We will ask you questions about your goals, past treatment, family history, etc. The end of the assessment will involve you and your therapist developing a treatment plan to meet your unique needs.

Sessions are typically scheduled for 50 minutes. On most occasions, your therapist would schedule one session per week, especially when you first start so that you and your therapist can build a good working relationship and you get the most benefit from your sessions. Every individual is different, therefore, frequency of sessions may be shorter or longer. You and your therapist will decide which option is best for you depending on the clinical recommendation, your financial situation, and how much time you have in your schedule.

Unexpected situations arise in your daily life so you can certainly cancel or reschedule appointments based on the agreement you have with your therapist, but generally we ask you let us know with 24-48 hour advanced notice.  Unless you provide at least 24 hour advance notice of cancellation, you will be charged for the session (exceptions are understandable however, such as situations outside of your control). Please keep in mind that you are reserving a space in your therapist's appointment book, and without appropriate cancellation notice they are unable to refill this space.

If you have an emergency (i.e., thoughts of harming yourself or someone else, a medical emergency, or other emergency), then immediately call 911, go to your local emergency room, or call an emergency hotline.    

National Suicide Prevention hotline (available 24/7): 1-800-273-8255  

Local Colorado Springs, Colorado Community Crisis Center :  Lighthouse 115 S Parkside Drive Colorado Springs, CO 80910  

Phone: (844) 493-8255  

**Hearts of Hope Counseling's website, e-mail addresses, and phone numbers are not to be used for emergency situations. These services are not intended nor appropriate for such situations, and these services lack the support and immediacy needed for emergency situations.

We are located on the west side of Colorado Springs, off I-25 and Garden of the Gods.  Our address is:

5245 Centennial Blvd. Suite 105 Colorado Springs, CO 80919

* Our office is located on the back side of the building.  

* Free, convenient parking, handicap accessible.